1. Network Basics

• Network concepts

• Networking models

• Local area network

• Basic network types

• Peer-to-peer model

• Client/server model

• Segments and backbones

• Network wiring

• Fiber optic

• Twisted pair

• Coaxial

• Serial

• Duplex

• Wireless LAN

• Network protocols

• Network architectures

• Network designs

• Point-to-point vs. point-to-multipoint

• Packet vs. circuit-switching networks

• Ethernet

• Ethernet networks

• Token Ring networks

• Wireless LANs

• WAN bandwidth technologies

• WAN mesh topology

• The OSI model

• The OSI model applied to local area networking

 

2. Wired Computer-To-Computer Connections

• Wired network connections

• Fiber optic wired connections

• Twisted pair connections

• Terminating CATx-to-RJ-45 connectors

• Coaxial connections

• Terminating coax-to-BNC connectors

• Plenum wiring

• Network interface cards and modems

• Computer network connection

• NIC selection

• Addressing

• MAC addresses

• IP addresses

• Character-based names

• Domain Name System

• NetBIOS

• Port addresses

• Modems

• Riser cards

• Softmodems

• When a modem isn't a modem

• Model installation

• Dial-up connection creation

• Dial-up connection object management

 

3. Network-To-Network Connections

• Network-to-network connection components

• Network Access Points (NAPs)

• Internet Service Providers (ISPs)

• How an ISP works

• LAN installation components

• Telecommunications room

• LAN wiring

• Network cable installation

• Telecommunications room equipment

• Using a punchdown tool

• LAN wiring tests

• LAN tests

 

4. Wired Internetworking Devices

• Basic internetworking devices

• Internetworking devices

• Repeaters

• Bridges

• Heterogeneous (translating) bridges

• Encapsulating bridges

• A learning (transparent) bridge

• Bridge routing management

• Additional filtering and intelligence

• Local and remote bridges

• Layer 2 switches

• Bridges vs. switches

• Routers

• About routers

• Router features

• Types of routers

• Routing tables

• Routing examples

• Brouters

• Bridges vs. routers

• Ethernet hubs

• Token Ring Multi-Station Access Unit

• Media converters

• Firewalls

• Specialized internetworking devices

• Higher-level switches

• IDS and IPS

• Traffic shaper

• Multifunction network devices

 

5. Wired Communication Standards

• The TCP/IP protocol suite

• IEEE Network interface layer protocols

• IPCONFIG

• Internet layer protocols

• Transport layer protocols

• TCP

• Network monitor

• UDP

• TCP vs. UDP

• Application layer protocols

• Telnet

• NTP

• E-mail messaging protocols

• TCP/IP

• IPv4

• IPv6

• TCP/IP configuration parameters

• Subnet masks

• IPv6 subnets

• Default gateway

• DNS

• WINS

• Static TCP/IP parameters

• DHCP and DHCPv6

• DHCP servers

• Installing a DHCP server

• IPv6 scopes

 

6. Wireless Networking

• Wireless network devices

• Wireless communications

• Wireless LAN components

• Wireless networking standards

• Standards

• Wireless protocols

• Wireless configuration

• WLAN security risks

• WLAN security components

• Transmission encryption

• Wireless access point configuration

• Wireless clients

 

7. Security Threats and Mitigation

• Security threats

• Viruses, worms, and Trojan horses

• Social engineering

• Phishing

• Denial of Service (DoS) attacks

• Distributed DoS attacks

• Man-in-the-middle attacks

• Spoofing

• Threat mitigation

• Security policies

• Human resources policy

• Incident response policy

• Change management

• Configuration management documentation

• Education

• Communication

• User awareness

• Types of training

 

8. Security Practices

• Operating systems

• Antivirus software

• Spyware

• Securing the operating system

• Windows Update

• Patch management

• Other updates

• Windows Firewall

• Devices

• Firewalls and proxy servers

• Security zones

• DMZ configurations

• Traffic filtering

• Network Access Control (NAC)

• Virtual private network

• Security issues

• Built-in management interfaces

• Physical attack susceptibility

• Overcoming device weaknesses

• Intrusion detection and prevention

• NIDS

• HIDS

• Physical access control

• Surveillance

 

9. Network Access Control

• Authentication

• Usernames and passwords

• Authentication factors

• Authentication protocols

• Identification and authentication

• Identity proofing

• Single sign-on

• Kerberos

• The Kerberos process

• Kerberos security weaknesses

• CHAP

• EAP

• PPPoE

• Mutual authentication

• Public key cryptography

• Cryptography overview

• Encryption

• Public key cryptography overview

• Asymmetric cryptography

• Public key infrastructure

• Setup and initialization

• Administration of issued keys and certificates

• Certificate cancellation and key history

• Securing public key management systems

• Remote access

• Remote network access

• RADIUS

• Diameter

• LDAP and remote access

• Terminal Access Controller Access Control System (TACACS)

• 802.1x

• VPN security

• VPN protocols

• IPsec

• Secure shell (SSH)

• VPN solutions

• Wireless security

• Wireless networking

• Wireless networking security

• Wireless networking vulnerabilities

• Wi-Fi scanners

 

10. Monitoring

• Monitoring resources

• Windows computers

• Performance monitor

• Performance monitor configuration

• Data Collector Sets (DCS)

• Viewing Data Collector Ser reports

• Reliability Monitor

• Remote Desktop

• Event Viewer

• Remote logs

• Event forwarding

• Subscriptions

• Device and application logging

 

11. Troubleshooting

• Troubleshooting basics

• Information gathering

• Identify the affected area

• Determine if anything has changed

• Establish the most probable cause

• Determine if escalation is necessary

• Create an action plan

• Implement a solution and test the result

• Identify the results of the solution and its effects

• Document the problem and the solution

• Problem and resolution tracking

• Hardware toolkit

• Software toolkit

• Troubleshooting the network

• Troubleshooting wired connections

• Testing the physical network

• Troubleshooting wireless network connections

• Troubleshooting TCP/IP

• Ipconfig

• UNIX Ifconfig

• Using Ipconfig to display TCP/IP settings

• Ping and basic TCP/IP connectivity

• NSLookup

• Tracert

• Windows Network Diagnostics

• Troubleshooting scenarios

• Remote Desktop troubleshooting

• Inability of a user to access a shared resource

• Preventing illegal attempts to access an account

• Connectivity issues

• Network problems relating to adding or removing services